Legal notice
1. Owner Information
In compliance with the regulations applicable to information society services and electronic commerce, users are informed that the website rocioosorno.com (hereinafter, the "Website") is owned by:
Owner: ROCLUTEX, S.L.
Tax ID (NIF): B90388042
Registered address: Avda. Santa Eufemia, 38, 41940 Tomares, Sevilla, Spain
Email: info@rocioosorno.com
Website: rocioosorno.com
This Legal Notice sets out the conditions governing access to, browsing and use of the Website.
Accessing and using the Website confers user status and implies acceptance of the conditions set out herein. Users are advised to read it periodically, as the content of this Legal Notice may be updated as a result of regulatory, technical or commercial changes, or changes relating to the operation of the Website.
2. Purpose of the Website
Through rocioosorno.com, ROCLUTEX, S.L. provides information about the brand, its collections, products and services, as well as the possibility of purchasing online the items available at any given time.
The contracting and purchase of products through the Website shall additionally be governed by the corresponding General Terms and Conditions of Sale, as well as by the applicable shipping, exchange and returns policies.
3. Access and Use
General access to the Website is free of charge, without prejudice to the cost of the Internet connection payable by the user according to their service provider.
Certain features or services may require the user to provide information or create an account.
The user undertakes to use the Website, its content and services responsibly, in accordance with current legislation, good faith and this Legal Notice.
The use of the Website for unlawful purposes or in any way that may harm, prevent, damage or overload its normal operation is expressly prohibited, as is any action that may affect the rights of ROCLUTEX, S.L. or third parties.
Likewise, the introduction or dissemination of viruses, programs, code or any other element likely to cause damage or alterations to the computer systems, networks, equipment or content of the Website is prohibited.
ROCLUTEX, S.L. may restrict or prevent access to the Website if it detects use contrary to these conditions or to applicable legislation.
4. Content and Information
ROCLUTEX, S.L. endeavours to ensure that the information published on the Website is accurate and up to date. However, errors, omissions or discrepancies may occur as a result of updates or changes to the content.
ROCLUTEX, S.L. reserves the right to modify, update, replace, remove or suspend, in whole or in part, any content, feature or element of the Website whenever necessary, without prejudice to the rights acquired by consumers in respect of orders or contracts already concluded.
The images, photographs, videos and representations of the products are intended to show their characteristics as faithfully as possible. However, there may be slight variations in the perception of colours, textures or finishes due, among other circumstances, to the screen, device or settings used by the user.
Information regarding prices, availability, product characteristics, orders, payments, shipping, exchanges and returns shall be governed by the terms of sale and specific policies published on the Website.
5. Intellectual and Industrial Property
All content forming part of the Website, including, by way of example but not limited to, fashion designs, sketches, collections, garments, prints, photographs, videos, campaigns, images, texts, illustrations, graphics, logos, trademarks, trade names, audiovisual elements, graphic design and the structure of the Website, is protected by the applicable intellectual and industrial property regulations.
The rights to such content belong to ROCLUTEX, S.L. or, where applicable, to third parties who have authorised its use.
Access to the Website does not grant the user any right to exploit such content.
Unless prior and express authorisation has been granted by its legitimate owner, the reproduction, copying, distribution, transformation, modification, publication, public communication, commercial exploitation or any other use exceeding the strictly personal use permitted by current legislation is prohibited.
In particular, the photographs, videos, designs, prints, sketches or any other creative content published on the Website may not be used for commercial or promotional purposes, or for the manufacture, reproduction or sale of products that reproduce such elements in whole or in part, without prejudice to the rights and exceptions recognised by applicable legislation.
6. External Links
The Website may contain links to pages, platforms or services managed by third parties.
The inclusion of these links is for informational or functional purposes and does not necessarily imply that ROCLUTEX, S.L. has any relationship with their owners or that it endorses or controls their content.
ROCLUTEX, S.L. accepts no responsibility for the content, availability, operation, privacy policies, terms or services offered by third-party websites.
When the user accesses an external page through a link, they should consult the terms and policies applicable on that page.
7. Liability
ROCLUTEX, S.L. takes the measures reasonably necessary to ensure the proper operation and security of the Website.
However, it cannot guarantee the permanent and uninterrupted availability of the Website, nor the complete absence of technical errors, interruptions, viruses or other elements that may cause alterations to the user's devices.
ROCLUTEX, S.L. shall not be liable for damages arising from circumstances beyond its control, from misuse of the Website by the user, from failures in telecommunications networks or from the actions of third parties, except in those cases where such liability cannot be excluded or limited under applicable legislation.
Nothing in this Legal Notice shall be construed as excluding or limiting the rights granted to consumers and users by law.
8. Personal Data Protection
ROCLUTEX, S.L. will process the personal data provided by users in accordance with current data protection regulations.
All information regarding the processing of personal data, its purposes, legal bases, retention periods and the exercise of rights can be found in the Privacy Policy available on the Website.
9. Cookies
The Website uses cookies and similar technologies under the terms set out in its Cookie Policy.
In that policy, the user can find detailed information about the cookies used, their purpose, duration and the options available to manage them or withdraw consent where applicable.
10. Legal Guarantee of Products
Consumers who purchase products through rocioosorno.com shall have the rights and guarantees established by the applicable Spanish and European consumer and user protection legislation.
As a general rule, new goods are covered by a legal guarantee of three (3) years from delivery, in accordance with current regulations, without prejudice to any particularities or exceptions provided for by law.
In the event of a lack of conformity of a product, the consumer may exercise the rights to which they are entitled under applicable legislation.
To report an issue relating to a product purchased through the Website, the customer may contact ROCLUTEX, S.L. at info@rocioosorno.com.
This legal guarantee is independent of the conditions applicable to exchanges, returns or the exercise of the right of withdrawal.
11. Amendments to the Legal Notice
ROCLUTEX, S.L. reserves the right to amend this Legal Notice whenever necessary to adapt it to legislative, case-law, technical or commercial changes, or changes relating to the operation of the Website.
Amendments will be published on this same page and will apply from the moment of publication, without affecting the rights previously acquired by users and consumers.
12. Applicable Law and Jurisdiction
This Legal Notice is governed by Spanish law.
Where the user is a consumer, any dispute relating to access to or use of the Website shall be submitted to the courts and tribunals with jurisdiction under consumer and user protection regulations, and this clause does not imply a waiver of any jurisdiction to which the user is legally entitled.
In relations with users acting as businesses or professionals, and provided the law permits, the parties may submit any dispute to the courts and tribunals of Seville.
13. Contact
For any queries relating to this Legal Notice or the operation of the Website, users may contact:
ROCLUTEX, S.L.
Email: info@rocioosorno.com
