Cookies Policy
In compliance with Article 22 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI), in relation to Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, General Data Protection Regulation (GDPR) and Organic Law 3/2018, of 5 December, on Data Protection and guarantee of digital rights (LOPDGDD), Roclutex, S.L. makes available to users this Policy on collection and processing of cookies on the website.
What are cookies
A cookie is a file that is downloaded to your device when you enter certain web pages. Cookies allow a web page to store and retrieve information about your browsing habits and, depending on the information they contain and how you use your device, can be used to recognise you.
Cookies used on the website
The following is a classification of cookies used by the website https://rocioosorno.com:
According to the entity that manages them:
- Own cookies: these are cookies sent and managed directly by Roclutex, S.L. through the Shopify platform, on which the online store is built.
- Third-party cookies: these are cookies sent to the user from a domain other than Roclutex, S.L., normally linked to analytics, advertising or social media services integrated into the store.
According to their purpose:
- Technical or essential cookies: allow navigation of the website, the functioning of the shopping cart, the checkout process and access to the customer account. They are necessary for the basic functioning of the store and do not require prior consent in accordance with the LSSI.
- Preference/personalisation cookies: allow information to be remembered so that the user can access the service with certain features that may differentiate their experience, such as language or currency of display.
- Analysis or measurement cookies: allow quantification of the number of users and analysis of their navigation to improve the website (only if activated through installed apps or pixels).
- Social and marketing cookies: are set by social media platforms or advertising to allow users to share content or to display personalised advertisements (only if activated through installed apps or pixels).
According to their duration:
- Session cookies: designed to collect and store data while the user accesses the website.
- Persistent cookies: store data on the user's device and can be accessed during a period of time defined by the cookie owner.
List of cookies used
1. Own Shopify cookies (technical / essential)
These cookies are set automatically by the Shopify platform on which the store is built and are necessary for its operation. They do not require user consent.
| Cookie name | Purpose | Duration | Type |
|---|---|---|---|
cart |
Maintains the identifier of the user's shopping cart while browsing the store. | 2 weeks | Own / Technical |
cart_sig |
Verifies the integrity of shopping cart data. | 2 weeks | Own / Technical |
cart_ts |
Records the timestamp associated with the cart, used during the checkout process. | 2 weeks | Own / Technical |
_secure_session_id |
Ensures the security of the HTTPS connection and maintains the user's session during their visit. | 24 hours | Own / Technical |
secure_customer_sig |
Identifies the user once they have logged into their customer account. | 1 year | Own / Technical |
keep_alive |
Preserves the location (store/market) selected by the buyer during their visit. | 30 minutes (session) | Own / Technical |
localization |
Remembers the country or region selected by the user to display corresponding prices, language and shipping availability. | 1 year | Own / Preferences |
_shopify_essential |
Used for essential checkout and platform functions (fraud prevention, real-time stock availability). | Session | Own / Technical |
_tracking_consent |
Stores the user's cookie consent preferences. | 1 year | Own / Technical |
_orig_referrer / _landing_page |
Internally record the user's entry page to the store, for exclusively technical and checkout purposes. | 2 weeks | Own / Technical |
Note on _shopify_y and _shopify_s: Shopify stopped setting these two cookies (unique visitor identifier and session) in stores by default as of 30 April 2026, replacing them with a customer identifier managed through the Web Pixels API, which is not stored as a traditional browser cookie. If in the future backward compatibility (useShopifyCookies) is activated or any app reintroduces them, this table should be updated accordingly.
2. Third-party cookies (analytics and marketing)
| Cookie name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
_ga |
Google Analytics 4 | Distinguishes unique users for generating site usage statistics. | 2 years | Third-party / Analytics |
_ga_XXXXXXX |
Google Analytics 4 | Maintains session state for GA4 measurement. | 2 years | Third-party / Analytics |
_gid |
Google Analytics | Distinguishes users on a short-term basis. | 24 hours | Third-party / Analytics |
_fbp |
Meta (Facebook/Instagram) Pixel | Records and measures advertising conversions and interactions with Meta advertisements. | 3 months | Third-party / Marketing |
_ttp |
TikTok Pixel | Identifies the visitor to measure conversions and personalise advertisements on TikTok. | 13 months | Third-party / Marketing |
__klaviyo_* |
Klaviyo (if used for email/SMS marketing) | Links browsing activity with contact profiles for marketing automations. | Variable | Third-party / Marketing |
Google Analytics may install additional cookies in accordance with the document: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=es
3. Social cookies
The website may include features provided by third-party services and social networks such as Instagram, Facebook, TikTok, Pinterest or YouTube (for example, through embedded content or share buttons), which may install their own cookies to track user activity. Roclutex, S.L. has no direct control over the information collected by these cookies, which is governed by the privacy policies of each social network.
Acceptance or rejection of cookie installation
Roclutex, S.L. displays information about this Cookie Policy through the consent banner configured in the Shopify privacy panel (Settings > Customer Privacy), accessible on all pages of the website. This banner allows the user to:
- Accept the installation of non-essential cookies.
- Reject the installation of non-essential cookies or withdraw previously given consent.
- Obtain additional information about what cookies are, consult this Cookie Policy and modify your settings at any time.
The technical or essential cookies described in section 1 are not subject to this consent, as they are strictly necessary for the provision of the service requested by the user (cart, checkout, security), in accordance with Article 22.2 of the LSSI.
Deletion of cookies
The user can accept, block or delete cookies installed on their device through the settings options of their browser. However, if technical cookies are blocked or deleted, parts of the site (such as the shopping cart or payment process) may not function correctly.
Instructions for enabling or disabling cookies in the most common browsers:
- Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Microsoft Edge: https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy
- Safari: https://support.apple.com/en-us/HT1677
Processing of personal data
Roclutex, S.L. is the controller of the processing of user personal data. You can consult all information relating to the processing of personal data on the Privacy Policy page: https://rocioosorno.com/politica-de-privacidad
Contact
If you have questions about this Cookie Policy or want to make any comments about the website, you can send an email to info@rocioosorno.com.
